Mobile app not logging into new device
Mobile app not logging into new device
Upon setting up my new device as the quick installation guide with my product, I am connected to the wifi router, there is no Internet access. Any ideas? I've reset my router a couple times and followed all the available advice on the quick installation guide.
1 Accepted Solution
Re:Mobile app not logging into new device -Solution
Hi, may I know your SIM ISP?
Can I have a screenshot of the internet status on the web admin UI, such as:
Have you also tried the troubleshooting guide here:
No internet service on LTE Gateway Router
Thank you very much.
Best regards.
▶Check What's Currently Going on With Deco
▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection
▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience
▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security
▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More
Try to leave a Message if urgent help is required.
Re:Mobile app not logging into new device -Solution
Hi, may I know your SIM ISP?
Can I have a screenshot of the internet status on the web admin UI, such as:
Have you also tried the troubleshooting guide here:
No internet service on LTE Gateway Router
Thank you very much.
Best regards.
▶Check What's Currently Going on With Deco
▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection
▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience
▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security
▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More
Try to leave a Message if urgent help is required.