Mobile app not logging into new device
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Mobile app not logging into new device
Upon setting up my new device as the quick installation guide with my product, I am connected to the wifi router, there is no Internet access. Any ideas? I've reset my router a couple times and followed all the available advice on the quick installation guide.
1 Accepted Solution
Re:Mobile app not logging into new device -Solution
Hi, may I know your SIM ISP?
Can I have a screenshot of the internet status on the web admin UI, such as:
Have you also tried the troubleshooting guide here:
No internet service on LTE Gateway Router
Thank you very much.
Best regards.
Re:Mobile app not logging into new device -Solution
Hi, may I know your SIM ISP?
Can I have a screenshot of the internet status on the web admin UI, such as:
Have you also tried the troubleshooting guide here:
No internet service on LTE Gateway Router
Thank you very much.
Best regards.