DEXO X55 disconnecting for iphone users
Hi,
I have got a deco X55 across 2 locations, and they have massively let me down to the extent that I am having to order standalone wifi routers, the problem is worse with iphone users, the wifi keeps disconnecting/reconnecting, i am not sure what else to do or what can be done to resolve the issue. The first location has a main deco unit below a satellite one, they are both connected by a ethernet backhail, the ethernet cable is good as the backhail icon is shown on the app.
The users report that its disconnecting/reconnecting for them and they are unable to use the WIfi. One of the deco unit is running on 1.4.6 build 20250211 Rel 39448 whilst the other is running on firmware version 1.7.1 Build 25080612 Rel 70421. I have tried to do an update, but its telling me that its on the latest one which is weird. I have disbled fast roaming and Beamforming, I read on a different post that these 2 features should be disabled.
The setup is as follows.
Running on Wifi Router mode.
IPTV/VLAN = Disables
DDNS= Disabled
Doh & Dot = Disabled
EasyMesh = Disabled
I would like to know if there is anything I can do to resolve the issue or if I need to bin the product and start working on replacement standlone routers.
Thanks in advance.