@C9Clarkey 

 

Ok, so it is like you mentioned earlier. There is nothing coming back from Vodafone after the BE550 sends its PADI message.

 

By the way, is this a case of trying to replace a working Vodafone router with your own router, the Archer BE550?
Or is this a brand new and completely untested FTTP connection without Vodafone router and you are trying to make it work for the very first time with the Archer BE550 router?

 

In case it was the latter, then I wonder if something on Vodafone's side might not be right.

 

  @woozle 

 

Im just trying to replace the vodafone router, which does work, with the Archer BE550. 
 

just having this issue in the setup

  @C9Clarkey 

 

Ok, so when switching from the Vodafone router to the BE550 (and vice versa) you just unplug the WAN Ethernet cable from one router and then plug it into the WAN port of the other router, right?

 

According to this https://en.wikipedia.org/wiki/Point-to-Point_Protocol_over_Ethernet#Client_to_server:_Initiation_(PADI) article on Wikipedia, the only "custom" information inside a PADI packet is the MAC address of the sender of the packet. In other words, the only difference between a PADI packet sent by the Vodafone router and a PADI packet sent by the BE550 should be the MAC address within.

There are ISP's out there who do authorize routers by their MAC address, but I can't find anyone on the Internet saying this is the case at Vodafone. 

Just as and FYI - and I don't have this router, but I do use an AX72, I have not had to mask my MAC for it to work, and Vodafone appear (luckily) pretty chill about having 3rd party routers connecting, as they provide alot of info. But yes 100% agree that some ISPs are quite strict

  @woozle 

 

yeah thats all im doing as such putting the wan cable into the wan port of each router. 
 

i did out of curiosity change the mac address of my archer to the one of the vodafone router but this didnt seem to change anything. 
 

however i never looked at the logs to see if i got a response because i forgot about the logs when testing this

 

to me the issue still lies there of i dont get a response. So either my router is trying to talk to something that isnt there or there are these weird nuances in the setup. 

 

thanks for your help on this

  @Joseph-TP 

 

So originally I did use the cable that comes with the router but as I was having this problem I chose to use the one the ISP sent since their router is working when connected to the ONT. 

 

To reset the router I didn't use the pin and the reset button, instead I did that through the admin screens from within the router, not sure if this makes a difference or not. 
 

I will check with Vodafone that my credentials are correct but I feel as though it's not even getting to the point of authentication. 
 

Thanks for helping 

  Have you had any luck with this, Im in the exact same boat, same router, same vodafone problems.

 

I thought maybe the ont was in the wrong configuration, bridge instead of pppoe but their live chat seemed to think it doesn't matter. 

 

 

If there is suspicion that the problem might be due to the BE550 in particular, then perhaps perform a test with another old router you might have lying around or use a computer that has an Ethernet port. In Windows it takes less than a minute to set up a PPPoE connection.