Doorbell camera says "you jave reached your devices limits for playback"

Doorbell camera says "you jave reached your devices limits for playback"

Doorbell camera says "you jave reached your devices limits for playback"
Doorbell camera says "you jave reached your devices limits for playback"
3 weeks ago - last edited a week ago
Model: TD21  
Hardware Version:
Firmware Version:

Does anyone understand why my doorbell camera says i have reached my limit for playback? At the top of the screen before i try to play a video it also says no recording but it jas a screenshot of a recording for the times that the above is a problem.

Sd card is fine and still has lots of available space. Not signed up to the cloud 

Thanks for any help

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Re:Doorbell camera says "you jave reached your devices limits for playback"-Solution
3 weeks ago - last edited a week ago

  @Mike023 

 

When viewing videos recorded on the SD Card, only one account/device can access the clips at a given time within the Tapo App.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Doorbell camera says "you jave reached your devices limits for playback"-Solution
3 weeks ago - last edited a week ago

  @Mike023 

 

When viewing videos recorded on the SD Card, only one account/device can access the clips at a given time within the Tapo App.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
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