Mac mini is blocked when added to profile

Mac mini is blocked when added to profile

Mac mini is blocked when added to profile
Mac mini is blocked when added to profile
a week ago
Model: Archer AXE75  
Hardware Version: V1
Firmware Version: 1.4.1

Everything used to be ok until recently that a mac mini on a child profile stopped connecting to the internet when added to the profile. If i remove it, it works fine. 
there is no settings on the profile that specifically blocks this device. I even re-created this profile (removed the old one). 

I guess the problem started when my child played around with MAC address on his machine and I blocked or added those new ones to the profile. I have deleted all old Mac machines tracked by tp link router, but the problem still persists. 
 

i am out of ideas where to look into and how to done this problem. Please help.

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#1
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Re:Mac mini is blocked when added to profile
14 hours ago

Hello@RezMag ,

Thanks for contacting our community.

 

Have you added other devices to the profile? Will it also be blocked? If not, it is most likely caused by your Mac mini settings. We suggest you contact Mac mini Technical support for further assistance.

If other devices are also experiencing this problem, it might be due to incorrect profile settings. You can send a screenshot of your profile settings here (please make sure to cover any information you consider private).

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#2
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