Home Network Community > Deco > Deco M4R Disconnectivity
< Deco

Deco M4R Disconnectivity

123

Deco M4R Disconnectivity

Deco M4R Disconnectivity
Deco M4R Disconnectivity
a week ago
Tags: #Network Connectivity #Firmware Update
Model: Deco M4  
Hardware Version: V2
Firmware Version: 1.8.1 Build 20250829 Rel. 44659

Hello, I have been having connectivity issues for couple of days. The main deco is connected to the modem through ethernet cable. When connection is lost sometime when plug out and in the deco, it works but sometimes it does not. Nothing changed, it was working perfectly. Probably because of the last firmware update.

  1      
 
  1      
 
#1
Options
22 Reply
Re:Deco M4R Disconnectivity
a week ago

@Sezai1 Are you also facing Satellite Deco Units showing offline in Deco App? Like this....Because im facing this issue.

 

Please & Thank You !! ❤️
  0  
  0  
#3
Options
Re:Deco M4R Disconnectivity
a week ago

  @ARGamingPK1 No, the main deco disconnects and the others so. Today it happened once again. I restarted, plug out / in, exchanged decos etc. but it did not work. Couple of hours later it started to work by itself.

  1  
  1  
#4
Options
Re:Deco M4R Disconnectivity
a week ago

  @Sezai1 Have u changed the power adapter? Have u plugged the power adapter directly into wall socket? How much deco units are you using? 

Please & Thank You !! ❤️
  1  
  1  
#5
Options
Re:Deco M4R Disconnectivity
a week ago

  @Sezai1 

Hi, have you tried to factory reset Deco once after the firmware upgrade?

It is also suggested to restart the ISP modem and the whole Mesh system once.

 

Later, if the Deco M4 disconnected again, please try to help me save the following details:

  • A screenshot of the IPV4 settings under Deco App>More>Internet Connection.
  • A copy of the web UI system log-Deco web interface login(please do not reboot Deco before saving the logs.)

You can send all the details to support.forum@tp-link.com and add the forum ID#848432.

 

Thank you very much.

Best regards.

 

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
  0  
  0  
#6
Options
Re:Deco M4R Disconnectivity
Monday
Image Caption

  @Sezai1 

 

after my deco M4R satellite got auto upgrade to version 1.8.1 build 20250829 rel 44659 I can't connect to my network it says unavailable for current firmware (Ethernet)
 

 

Note that my main deco XE75 1.4.3 build 20240926 rel 38336

 

what to do ?

  1  
  1  
#7
Options
Re:Deco M4R Disconnectivity
Monday

  @Musllam Have you remove the ethernet cable and try again? Have u tried to change subnet mask of Main Deco to 255.255.255.0 and also change the ip address range 192.168.68.100 to 192.168.68.250 because i think Deco M4 could'nt support subnet mask 255.255.252.0 which is provided by Main Deco. Have u tried to downgrade Deco M4 firmware to 1.8.0?

Please & Thank You !! ❤️
  0  
  0  
#8
Options
Re:Deco M4R Disconnectivity
Monday

  @ARGamingPK1 

 

How to downgrade the version?

 The funny things is, if the satellite connected to main via WiFi NOT Ethernet it work.

 

i will try changing the subnet in a while 

  2  
  2  
#9
Options
Re:Deco M4R Disconnectivity
Monday

  @Musllam You can download the 1.8.0 firmware from the link below and then open the browser and type your ethernet connected deco unit ip address which is i think 192.168.71.244 and install the .bin file into your Deco M4. (Extract the Zip File First)

 

https://static.tp-link.com/upload/firmware/2025/202508/20250808/M4R_en_1.8.0_Build_20250721_Rel.49216.zip

Please & Thank You !! ❤️
  0  
  0  
#10
Options
Re:Deco M4R Disconnectivity
Monday
I have changed the subnet then rebooted the network but it didn’t work. Same behaviors
  2  
  2  
#11
Options
Re:Deco M4R Disconnectivity
Monday

  @Musllam Have u downgraded the Deco M4 firmware?

Please & Thank You !! ❤️
  0  
  0  
#12
Options
123

Information

Helpful: 1

Views: 294

Replies: 22

Tags

Network Connectivity Firmware Update
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.