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Deco M4R Disconnectivity

Deco M4R Disconnectivity

Deco M4R Disconnectivity
Deco M4R Disconnectivity
Monday
Tags: #Network Connectivity #Firmware Update
Model: Deco M4  
Hardware Version: V2
Firmware Version: 1.8.1 Build 20250829 Rel. 44659

Hello, I have been having connectivity issues for couple of days. The main deco is connected to the modem through ethernet cable. When connection is lost sometime when plug out and in the deco, it works but sometimes it does not. Nothing changed, it was working perfectly. Probably because of the last firmware update.

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#1
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4 Reply
Re:Deco M4R Disconnectivity
Monday

@Sezai1 Are you also facing Satellite Deco Units showing offline in Deco App? Like this....Because im facing this issue.

 

Please & Thank You !! ❤️
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#3
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Re:Deco M4R Disconnectivity
Monday

  @ARGamingPK1 No, the main deco disconnects and the others so. Today it happened once again. I restarted, plug out / in, exchanged decos etc. but it did not work. Couple of hours later it started to work by itself.

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#4
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Re:Deco M4R Disconnectivity
Monday

  @Sezai1 Have u changed the power adapter? Have u plugged the power adapter directly into wall socket? How much deco units are you using? 

Please & Thank You !! ❤️
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#5
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Re:Deco M4R Disconnectivity
Wednesday

  @Sezai1 

Hi, have you tried to factory reset Deco once after the firmware upgrade?

It is also suggested to restart the ISP modem and the whole Mesh system once.

 

Later, if the Deco M4 disconnected again, please try to help me save the following details:

  • A screenshot of the IPV4 settings under Deco App>More>Internet Connection.
  • A copy of the web UI system log-Deco web interface login(please do not reboot Deco before saving the logs.)

You can send all the details to support.forum@tp-link.com and add the forum ID#848432.

 

Thank you very much.

Best regards.

 

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#6
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Helpful: 1

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Replies: 4

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