System time, firmware update and Android device connection error

System time, firmware update and Android device connection error

System time, firmware update and Android device connection error
System time, firmware update and Android device connection error
Yesterday
Model: Deco X50-5G  
Hardware Version: V2
Firmware Version: 1.1.1 Build 20250922 Rel. 17577

Hi:

I am facing following problems

1. Android device not connected with internet, but wifi get connection without internet access. My other device IPhone, IPad and windows laptop connected properly. 
2. System time showing the firmware date and time not updated as per my region or my location 

3. From Deco apps always showing error during firmware updradation check. If I access through web portal with IP 192.168.68.1 firmware upgradation option working properly. 
 

can anybody help on this 

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#1
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Re:System time, firmware update and Android device connection error
15 hours ago

  @SAC365 

Hi, welcome to the community.

Can I have the model number of the Android devices?

Please try to disable "Mesh Technology" and "Beamforming" under Deco App>More>Advanced to see whether they helped:

For the System Time, if you change to a different Time Zone, then switch it back, will it help?

As the 1.1.1 Build 20250922 Rel. 17577 is already the latest firmware for Deco X50-5G_v2, if you still constantly get errors when checking firmware upgrade on the Deco APP, you can refer to this link to submit the Deco APP log-How to submit Deco APP log and attach a screenshot of the error message.

Thanks a lot.

Best regards.

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