Critical Instability/Session Flapping on Deco BE65 Pro (v1.1.3) - Affects All Bands/Clients
Hi all,
I am experiencing a critical stability failure on my Deco network centered around the BE65 Pro (v1.1.3) firmware, which is causing constant client disconnection/reconnection cycling (session flapping) across all wireless bands.
It is crucial to note that my previous setup, utilizing three XE75 Pro units m, was rock solid and provided stable service for over a year. The instability began immediately upon introducing the BE65 Pro units and creating the mixed-mesh network.
I have performed exhaustive troubleshooting and isolated the issue to a fundamental bug in the BE65 Pro's client session management logic.
1. Hardware and Firmware Details
• Main Unit & Wired Satellite: 2x Deco BE65 Pro
• Firmware Version: 1.1.3
• Affected Clients: Numerous IoT devices (2.4 GHz) and high-bandwidth devices (5 GHz).
2. The Core Problem: Client Session Flapping
Devices on the network repeatedly disconnect and immediately reconnect every few seconds. In the Deco app, clients are constantly cycling between "Online" and "Offline," and in external apps (like Apple Home), devices remain stuck in an "Updating" state.
3. Exhaustive Troubleshooting & Conclusive Results
To conclusively isolate the issue, I performed the following steps, ruling out all common causes:
• Initial Setup Failure (Mixed-Mesh): The full 5-unit network (BE65 Pro Main + XE75 Pro Satellites) was immediately unstable, exhibiting severe steering failures and connection cycling.
• Test 1: Isolation to Pure BE65 Pro: I performed a full factory reset and configured the network using only the two BE65 Pro units (Main + Satellite). The network remained UNSTABLE, with the disconnection cycling observed across both 2.4 GHz and 5 GHz clients. This conclusively proves the bug is in the BE65 Pro v1.1.3 firmware.
• Test 2: Settings Elimination: I disabled all aggressive features, including Fast Roaming, Beamforming, and forced 20MHz channel width. The cycling persisted, ruling out a simple settings conflict.
• Test 3: Segregation Failure: I moved problematic clients to the built-in Deco IoT Network (dedicated 2.4 GHz, simpler logic). These clients also remained UNSTABLE, cycling constantly.
• Test 4: Preferred Deco Failure: The "Preferred Deco" function is non-functional for unstable clients (primarily on the IoT network), as they are failing to connect to the designated Deco unit.
The failure is confirmed to be a software bug that prevents the BE65 Pro from maintaining stable, persistent client sessions on any band, and it breaks core client management features like "Preferred Deco."
4. Action Requested
I have already opened a support case with TP-Link (Case Number: TKID251159167 ) but I haven't heard anything back yet.
Is there any solution to my problems?
is there a access to a stable Beta or Official Firmware version that resolves the core client session instability.
Is the BE65 Pro firmware team is aware of this critical instability bug in version 1.1.3.?
I appreciate any help. Thank you!
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@ARGamingPK1 Thats true. But I've been running a 3 XE75 Pros for over a year with no problems.
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@Murtaza911 That's great.
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@ARGamingPK1 While your comment is very accurate, this time the bugs in this firmware are critical ones which is effecting the correct use of the product.
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I have BE65Pro(1.0) 1.1.3 Build 20250403 Rel. 28046. This version seemed to fix some major issues I was having with wired backhaul, but now I'm basically having this same problem with Wi-Fi clients dropping constantly. Furthermore, the connection to my laptop drops packets and occasionally disconnects and there seems to be some major issue with the 5 GHz signal when it's under load.
It's not related to my Internet connection as even my computers wired to the satellites have no issues and the wired connection is rock solid.
I've spent hours testing and diagnosing this and I'm tired of it. I need a fix.
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@tsukiakari I'd suggest logging a service request via the TP Link support website and hopefully with enough reports they'll fix their terrible firmware quickly.
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Hi, did you also send a support ticket to us? If yes, can I have the support ticket number?
It is also suggested to install the latest 1.2.0 beta firmware here for Deco BE65 Pro_V1 to see whether it helps improve the stability:
https://community.tp-link.com/en/home/forum/topic/848116
Wait for your reply.
Best regards.
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Received a new beta from support. Just installed it and hopefully it improves stability.
If things are stable I'm going to try and reintroduce the mixed mesh.
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@David-TP I have sent you my ticket info in a private message.
Did you mean to link this one? https://community.tp-link.com/en/home/forum/topic/837036
I don't have any issues with Google services specifically like in the post you mentioned with the beta, but perhaps this one with the 1.2 "Enhanced Mesh Network Stability and System Security" fixes could help. Is it compatible with my BE65 Pro v1.6?
Thanks!
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@Murtaza911 Best of Luck 🥰❤️
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@Murtaza911 Some feedback that I provided in aother thread, the beta 1.2.0 firmware resolved some issues, but introduced other problems, like IoT devices dopping off the network, their specific apps arent able to control the device, even though you can see the client connected in the Deco app, and worse, my Bose soundbar is no longer controlable via the Bose app, even though my soundbar is connected as seen in the Deco app, the soundbar has connected across both 2.4 and 5, and the app still doesnt work.
On the beta, I have found devices are moving across Deco nodes randomly and causing micro diconnections.
I'm being critical of TP Link's firmware quality at the moment, and for balance, David did email me a support number, and a Senior Engineer did reach out to me to organise a remote session, which I have not been able to organise at the moment due to health issues. I'm hoping others who are in a position for remote session with the engineer will help all of us, and quickly.
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Helpful: 3
Views: 1211
Replies: 49
