Iphone connectivity issues deco mesh

Iphone connectivity issues deco mesh

Iphone connectivity issues deco mesh
Iphone connectivity issues deco mesh
2 weeks ago - last edited 9 hours ago
Model: Deco XE75 Pro  
Hardware Version:
Firmware Version: 1.3.0

I am having issues with my iphone 17 with Ios26 on the mesh network. Connection is very unstable between nodes. When moving the connection drops to mobile network. Sometimes while connected there is no internet, turning wifi on and off resumes service. Using 3cx on the WiFi is very j stable. None of thse problems exist with android devices. 

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#1
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6 Reply
Re:Iphone connectivity issues deco mesh
2 weeks ago

  @JDGDonau 

Hi, welcome to the community.

Is the iPhone 17 connected to the 6GHz network? Did you enable a single SSID for 2.4+5+6 GHz WiFi bands?

Can you also add some screenshots of the network map on the Deco APP, such as:

Wait for your reply.

Best regards.

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#2
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Re:Iphone connectivity issues deco mesh
2 weeks ago

  @David-TP 

 

thank you for your reply, please find attached the screenshots

 

 

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#3
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Re:Iphone connectivity issues deco mesh
16 hours ago

  @JDGDonau 

Hi, thank you very much for your time and patience.

I've left a message with the 1.3.1 firmware version for Deco XE75 Pro_V2/V3, which is also going to be the next official version.

Please test whether it helps with the reported issue here.

Best regards.

 

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#4
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Re:Iphone connectivity issues deco mesh
14 hours ago

@JDGDonau Change the SSID for 6GHz network

Just a M4 (2-pack) user who regrets buying it
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#5
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Re:Iphone connectivity issues deco mesh
10 hours ago

David-TP wrote

  @JDGDonau 

Hi, thank you very much for your time and patience.

I've left a message with the 1.3.1 firmware version for Deco XE75 Pro_V2/V3, which is also going to be the next official version.

Please test whether it helps with the reported issue here.

Best regards.

 

  @David-TP 

Thank you, how do i update the to the new version? where do i find it?

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#6
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Re:Iphone connectivity issues deco mesh
8 hours ago

  @JDGDonau 

Hi, you can find it in the messages:https://community.tp-link.com/en/home/uc/message/887426.

The manual firmware upgrade is via local update on the web UI:

How to upgrade the firmware of TP-Link Deco- Method two

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#7
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