Firmware upgrade fails

Firmware upgrade fails

Firmware upgrade fails
Firmware upgrade fails
a week ago - last edited a week ago
Model: Deco XE200  
Hardware Version: V1
Firmware Version: 1.0.0 Build 20220916 Rel. 62792 (EU/1.0)

Hello, 

 

I can't update the firmware for my XE200(EU/1.0) to the latses version.

I tried via the Deco android app and also via the webpage of the Deco and both local upgrade and online upgrade.

I totally deleted my network and after a new setup I tried it directly via a network cable without any sattelite deco's.

The message after a local upgrade is: Upgrade failed. Please select the latest version of firmware to update.

Can somebody send me a solution?

 

Thanks,

Geert

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#1
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1 Accepted Solution
Re:Firmware upgrade fails-Solution
a week ago - last edited a week ago

  @Geert_VG 

Hi, may I know where you purchased the Deco XE200?

You can test whether you can update to the 1.0.1 version here via web UI:

1.0.1 Build 20220810 Rel. 70178

 Wait for your reply.

Best regards.

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#3
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5 Reply
Re:Firmware upgrade fails
a week ago - last edited a week ago

  @Geert_VG I think your Deco is ISP customized.

Please & Thank You !! ❤️
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#2
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Re:Firmware upgrade fails-Solution
a week ago - last edited a week ago

  @Geert_VG 

Hi, may I know where you purchased the Deco XE200?

You can test whether you can update to the 1.0.1 version here via web UI:

1.0.1 Build 20220810 Rel. 70178

 Wait for your reply.

Best regards.

Recommended Solution
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#3
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Re:Firmware upgrade fails
a week ago

  @David-TP 

 

I got the Deco XE200 directly from the RMA of TP-benelux (Netherlands) as my Deco XE75 pro had a broken network port and RMA was unable to delever a new XE75pro due to delevery problems. So they sent me the XE200 as replacement.
I think the 200 had already issues... and it was a RMA device that was there 'on the shelf'.

 

I'll try the 1.0.1 firmware tonight

 

Thanks!

Geert

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#4
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Re:Firmware upgrade fails
a week ago

Hi @David-TP 

 

Version 1.0.1 worked!

Meanwhile I have firmware version 1.2.6 installed.

Thanks for the great support.

 

Have a nice weekend!

 

Kind regards

Geert

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#5
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Re:Firmware upgrade fails
Yesterday

  @David-TP 

 

I Have another question regarding the XE200.

In Belgium we have via our local provider digital tv provided via a TV-box (Humax 2008C-STB-TN)

When in the past the TV-box was connected via the Deco wifi signal with main Deco XE75pro there was no problem.

Since I have the Deco XE200 as main Deco, connected via cable to the modem, I experience some troubles with delayed watching and recorded tv programs.

When I connect the TV-box via cable then there is no problem.

 

Is it possible the there's a problem with the main Deco XE200 regarding blocking ports, IP6 adresses or something else that the XE75Pro has not?

 

Kind regards

 

Geert

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#6
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