AX72 (5400) and RE700 - Showing offline after Firmware Update

tbus

2025-12-16 18:51:13 - last edited 2026-01-14 07:50:04

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Registered: 2025-12-16

AX72 (5400) and RE700 - Showing offline after Firmware Update

2025-12-16 18:51:13 - last edited 2026-01-14 07:50:04

Tags: #Firmware Update #EasyMesh

Model: Archer AX72 RE700X

Hardware Version: V1

Firmware Version: 1.4.5 Build 20250928 rel.17568(4555)

Hi,

Since updating to 1.4.5 Build 20250928 rel.17568(4555) on the AX72, all of my RE700x show as offline

As per the chat with support I tried a factory reset on one of the RE700x but have the same issue

What's odd is that in tehter the reset devices show in different cloud groups even the they are bound to the same cloud ID

Can anyone help?

1 Accepted Solution

Joseph-TP

2025-12-17 02:29:50 - last edited 2026-01-14 07:50:04

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Re:AX72 (5400) and RE700 - Showing offline after Firmware Update-Solution

2025-12-17 02:29:50 - last edited 2026-01-14 07:50:04

Hello @tbus ,

For your case, please try the RE700X beta firmware; click RE700X/RE705X/RE715X Shows Offline in the EasyMesh Device List After Updating to New Firmware.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.

AX72 (5400) and RE700 - Showing offline after Firmware Update

AX72 (5400) and RE700 - Showing offline after Firmware Update

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