AX72 (5400) and RE700 - Showing offline after Firmware Update

tbus

2025-12-16 18:51:13 - last edited 2026-01-14 07:50:04

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Registered: 2025-12-16

AX72 (5400) and RE700 - Showing offline after Firmware Update

2025-12-16 18:51:13 - last edited 2026-01-14 07:50:04

Tags: #Firmware Update #EasyMesh

Model: Archer AX72 RE700X

Hardware Version: V1

Firmware Version: 1.4.5 Build 20250928 rel.17568(4555)

Hi,

Since updating to 1.4.5 Build 20250928 rel.17568(4555) on the AX72, all of my RE700x show as offline

As per the chat with support I tried a factory reset on one of the RE700x but have the same issue

What's odd is that in tehter the reset devices show in different cloud groups even the they are bound to the same cloud ID

Can anyone help?

1 Accepted Solution

Joseph-TP

2025-12-17 02:29:50 - last edited 2026-01-14 07:50:04

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Registered: 2024-06-22

Re:AX72 (5400) and RE700 - Showing offline after Firmware Update-Solution

2025-12-17 02:29:50 - last edited 2026-01-14 07:50:04

Hello @tbus ,

For your case, please try the RE700X beta firmware; click RE700X/RE705X/RE715X Shows Offline in the EasyMesh Device List After Updating to New Firmware.

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE400 V1 to Support IPv6 VPN, Wake On LAN, and More △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.

AX72 (5400) and RE700 - Showing offline after Firmware Update

AX72 (5400) and RE700 - Showing offline after Firmware Update

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