IoT Network not stable/useful on Deco XE75 & XE75 Pro

IoT Network not stable/useful on Deco XE75 & XE75 Pro

14 Reply
Re:IoT Network not stable/useful on Deco XE75 & XE75 Pro
2026-03-02 22:43:38
Had same issues with a mixed xe75 and xe75 pro setup. 2.4 devices are incredibly unreliable and usually won't connect at all. I finally sold my deco units and got a eero pro 7 system and it has been flawless. Decos have serious issues with how they handle 2.4 devices, IoT, and no firmware, beta included helped my cause.
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#12
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Re:IoT Network not stable/useful on Deco XE75 & XE75 Pro
Monday

  @David-TP can i get firmwares for  Deco XE75 & XE75 Pro they both on latest 1.3.1 & have issues for iot devices on 2.4ghz 

 

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#13
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Re:IoT Network not stable/useful on Deco XE75 & XE75 Pro
Monday

  @dubai767 

 

Do you know the hardware version of each deco? You might be able to install the new beta firmware but we will need the hardware version of each one of your deco's you can find this info on the bottom of each unit.

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#14
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Re:IoT Network not stable/useful on Deco XE75 & XE75 Pro
Wednesday

  @dubai767 

Hi, 
Please refer to the instructions below to find the hardware version of your Deco units and send the version info to us. 
How to Find the Hardware Version on Your TP-Link Device
 

Please also describe the detailed phenomenon of the issue you experience. I'll then check whether there is firmware suitable for your Deco nodes.

 

Best Regards

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#15
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