Hi,

I successfully set up my new DECO, then wanted to move it in a different location and the following happened:

1) green light became red (PS there is no power switch -the only way to switch it off if to remove the plug correct?)

2) after a few attempts (reset button and restart s) still no luck. In some case the light became blinking blue but the app showed no connection 

3) tried to remove the device from the app amd re-installed. It worked but as soon as I switched it off amd restarted same issue appeared

PS o check the signal "of the sim"...It's strong everywhere 

Can you please revert with suggestion?

Is the device defected and to be returned or something I should do?

Kind regards