BE65/X50-Outdoor Compatability

paul_gizmo

a week ago

Posts: 5

Helpful: 0

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Registered: 2024-09-30

BE65/X50-Outdoor Compatability

a week ago

Tags: #Firmware Update #Feature Request #Deco App Related

Model: Deco X50-Outdoor Deco BE65

Hardware Version: V2

Firmware Version: 1.2.0 Build 20250718 Rel. 43949

Hi. I recently added a X50-Outdoor to my BE65 network. Initially I was able to access the upper band of the 5ghz network and select a higher frequency. An update was issued for the X50-Outdoor (Firmware Version 1.3.1 Build 20251030 Rel. 41614) which I installed. Since the update to the firmware I have lost any ability to select any upper band frequencies as they have disappeared and can only set lower band frequencies. I live in Australia and there is no limitation on using the upper band. Has anyone else experienced this? Also if any TP-Link employees reads this can they get it fixed.

5 Reply

David-TP

Yesterday

Posts: 17500

Helpful: 2571

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Registered: 2020-04-14

Re:BE65/X50-Outdoor Compatability

Yesterday

@paul_gizmo

Hi, welcome to the community.

Can you share some screenshots here about the wireless settings on the Deco App?

"Since the update to the firmware, I have lost any ability to select any upper band frequencies as they have disappeared and can only set lower band frequencies."

-For the upper vs lower band, do you refer to band 4(channel 149-165) vs band 1(36-48)?

Did you purchase both Deco X50-Outdoor and Deco BE65 from Australia?

Wait for your reply.

Best regards.

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