Hello @TP-Link I'm having trouble openning the ports of my deco router, please support is needed as I dont know what else to try..

Already saw this post for troubleshooting, tried all of them and here is the result:

2. Port forwarding is set up correctly, but ports aren't open

- My deco is connected to the router of my ISP, which is in bridge mode (ONT), so Im not behind double NAT and if I check the ip4 of the deco from the deco app, it shows a public IP that starts with 90.... and if I go to a website to check my external IP, they match, so I can assume im not on CG-NAT.

3. Check firewall

Im not using firewall 

So adding the boilerplate answer to help the troubleshooting

 

1.Please make sure UPNP disabled under Deco APP>More>Advanced.

Disabled

2. Which ports did you wish to open? For which local devices?

80, 443, 4001, 90

3. Are you able to access this server via the same port on a local client?

Using the local ip address of the device:port, yes I can access locally the device.

4. How did you find out the port is still closed?

The services hosted on my server are not accessible from outside of my house, also a port checker is saying those ports are closed.

Please provide me some support because I don't know where the issue might be, seems some kind of bug rather than missconfiguration?