Unable to view home cameras since upgrading Deco BE65 Pro to Firmware 1.2.10

Unable to view home cameras since upgrading Deco BE65 Pro to Firmware 1.2.10

Unable to view home cameras since upgrading Deco BE65 Pro to Firmware 1.2.10
Unable to view home cameras since upgrading Deco BE65 Pro to Firmware 1.2.10
2 hours ago
Model: Deco BE65 Pro  
Hardware Version: V1
Firmware Version: 1.2.10 Build 25121812 Rel. 43731

Hi David-TP,

 

I have narrowed down the cause to be related to the "Private Wi-Fi Address" setting on my Apple devices. i.e. iPhone and iPad.

 

When the setting is disabled I am able to view my home Swann POE cameras using both the Swann Security App and other IPCamViewer app on my iPhone and iPad.

 

I have a 3 router setup. The main router is connected to each other router via the 5Gbps Ethernet port using Cat 6 cable.

 

I have a Swan NVR-8580RN system that is connected by Ethernet cable (via D-link PowerLine AV2 1000 Gigabit Passthrough Kit setup) to the 2.5Gbps port on one of the routers.

 

The camera models used are Swann NHD-900BE, NHD-885F and NHD-886.

 

This wasn't an issue with the previous firmware 1.2.0_250718.

 

The only concern I have is since disabling the "Private Wi-Fi Address" setting, a "Privacy Warning" message is now displayed on the Wi-Fi connection of both apple devices.

 

I hope this helps.

 

Regards,

 

 

 

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