I have been lurking on these forums reading a lot of everyone's posts/problems for a lot of routers. It seems like every router is getting the new firmware or at least the beta with easymesh, ethernet backhaul and merging of guest/iot/mlo extension, whereas we GE800 users are still suffering with router factory resets and no form of upgrades. This is a very high-end and expensive router yet the BE series and AX series seems to be getting all of the good stuff. Currently using something else in the meantime. There hasn't even been any type of communication on the forums from the engineers, giving any sort of update which makes it that much more frustrating. What's the point of buying the top high-end routers if we are not going to be looked after?

So I guess speaking on behalf of all of us GE800 users, I politely & kindly ask the engineers for an update on when the new firmware that will give us all of these new features, that are being talked about on the forums for the other routers, be available to us? I'm pretty sure a lot of us would even be open to testing the beta out for it.