Parental Controls and Days

Parental Controls and Days

Parental Controls and Days
Parental Controls and Days
Yesterday
Model: Deco M4  
Hardware Version:
Firmware Version: 1.8.2

We have parental controls set so that Weekdays have an earlier time of 9pm rather than 10.30pm. We have set these to be Sunday to Thursday, as those are the days that he has school the next day.

 

However, despite today being a Saturday, the controls went off at 9.00 and the fix was to add Sunday as a weekend, it seems the Deco is a day ahead of the real date in the UK.

 

Anyone else having this problem?

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#1
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3 Reply
Re:Parental Controls and Days
16 hours ago

  @MAC750 

 

This issue is typically caused by incorrect system time settings on your Deco. The system time affects parental controls, and if it's not synchronized correctly, these features may not function properly. Here's how to fix it:

Method 1: Via the Web Interface
1. Ensure that your phone or PC is connected to the Deco network.
2. Access http://tplinkdeco.net and go to Advanced > System > Time Settings.
3. Switch to a different time zone and click SAVE. Then, select your correct time zone (UK time zone) and click SAVE again. This will reapply the system time to match your current time zone.

Method 2: Via the Deco App
1. Open the Deco app, go to More > System > System Time > Time Zone to change the time settings.
2. If you cannot find the time zone option in the app, your Deco model may not support this feature yet. Please use Method 1 instead.

This process will refresh the Daylight Saving Time settings and correct the date/time synchronization on your Deco, which should resolve the issue with your parental control schedules.

If the system time remains incorrect after completing the above steps, please reply to this post. 

 

Thanks 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
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Re:Parental Controls and Days
50 minutes ago

  @HelpFixDecoApp 

 

Can't access method 1, I just get a can't access this site message.

 

My deco app doesn't have a time setting, so can't use method 2 either.

 

Any other suggestions?

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#3
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Re:Parental Controls and Days
47 minutes ago

  @MAC750 

 

For method 1 can you please provide a screenshot of the error your getting? 

 

Thanks

 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#4
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