S112 does not respect the end position

S112 does not respect the end position

S112 does not respect the end position
S112 does not respect the end position
3 weeks ago - last edited Sunday
Model: Tapo S112  
Hardware Version:
Firmware Version:

4 units of the S112 open the shutters and move them, but they stop before reaching the upper end position. Automatic and/or manual calibration only help at the beginning; on the second run, they stop earlier again. The shutters are not mechanically blocked or jammed. Manually activating them again moves them to the correct upper position until the motor stops.

 

Does anyone have an idea what this could be?

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#1
1 Accepted Solution
Re:S112 does not respect the end position-Solution
Sunday - last edited Sunday

A beta firmware is available for optimizing the issue reported in this thread. For users who come across this article and experience a similar issue with your Tapo S112, feel free to submit your request for the beta: send a private message to @Wayne-TP with the Mac address of your Tapo S112.

 

For users from the United States, send your case details and the request to forumsupport.usa@tp-link.com

 

 

Before the Upgrade

(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!
(2) How to update the firmware of the Tapo devices on the Tapo App
(3) Firmware downgrade is not supported. When a new official version is released, updating it will overwrite the beta version.

CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
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#4
2 Reply
Re:S112 does not respect the end position
3 weeks ago

  @Air4Y 

 

This case seems to require further investigation. To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm.

 

If the email you used to register for the TP-Link community is not your contact email or you cannot access it, please send me your contact email through private message.

CES 2026 Meet TP-Link AI Assistant and More New Products!
0
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#2
Re:S112 does not respect the end position-Solution
Sunday - last edited Sunday

A beta firmware is available for optimizing the issue reported in this thread. For users who come across this article and experience a similar issue with your Tapo S112, feel free to submit your request for the beta: send a private message to @Wayne-TP with the Mac address of your Tapo S112.

 

For users from the United States, send your case details and the request to forumsupport.usa@tp-link.com

 

 

Before the Upgrade

(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!
(2) How to update the firmware of the Tapo devices on the Tapo App
(3) Firmware downgrade is not supported. When a new official version is released, updating it will overwrite the beta version.

CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
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#4