Tapo C210 - Solid Red LED

Tapo C210 - Solid Red LED

Tapo C210 - Solid Red LED
Tapo C210 - Solid Red LED
Yesterday
Model: Tapo C210  
Hardware Version: V3
Firmware Version:

Hello,

 

I just bought a Pack of 2 Tapo C210 Indoor Cameras (the two cameras come inside the same box).

 

On the first one, I was able to setup and everything went as expected.

 

On the second one, the LED stays solid Red.

I tried to perform a factory reset (pressing the reset button for more than 5 seconds). I tried to unplug and replug power. I tried the other power adapter. I tried to press the reset button for a long period.

However, the LED stays solid Red.

 

Can you please help me?

 

Thank you in advance.

Warm regards,

0
0
#1
1 Reply
Re:Tapo C210 - Solid Red LED
18 hours ago

  @MarceloHen 

Hi,
You can refer to the instructions below to troubleshoot the reported issue:  How to Factory Reset Your Tapo Camera: Two Methods

 

Please check whether an SD card is inserted in the camera. If so, remove the SD card first and then try resetting the camera again.


If the reset still cannot be completed successfully, please contact your local support team for further assistance and follow‑up.

 

Best Regards.

0
0
#2