(Urgent) Wi-Fi Devices are unable to connect to the GE400 router after Firmware update.
Just after updating my GE400 to the new firmware version 1.2.0 all of my wifi device are not connecting to the router.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hello @Arnab9191 ,
Thanks for contacting our community.
May I ask if you have just updated to firmware version 1.2.0? You have previously contacted us, and your case has already been escalated to our engineering team. Could you let me know if you have informed the engineers about this specific update anomaly?
The anomalies you previously reported may be related to this current anomaly. We recommend that you remain in contact with the engineers and keep them updated with relevant information.
- Copy Link
- Report Inappropriate Content
Check your wireless settings for any changes, which could cause such an issue. If hey are intact, you can try a downgrade to the previous FW release from here.
- Copy Link
- Report Inappropriate Content
Hello @Arnab9191 ,
Thanks for contacting our community.
May I ask if you have just updated to firmware version 1.2.0? You have previously contacted us, and your case has already been escalated to our engineering team. Could you let me know if you have informed the engineers about this specific update anomaly?
The anomalies you previously reported may be related to this current anomaly. We recommend that you remain in contact with the engineers and keep them updated with relevant information.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 167
Replies: 2
Voters 0
No one has voted for it yet.