TP-Link CommunityTapo Smart HubH200 randomly red light overnight
Tapo Smart Hub

H200 randomly red light overnight

H200 randomly red light overnight

H200 randomly red light overnight
H200 randomly red light overnight
a week ago - last edited a week ago
Tags: #Device Connectivity
Model: Tapo H200   Tapo D230S1  
Hardware Version:
Firmware Version:

I bought the D230S1 which comes with the H200. The h200 is connected to my wifi. 

 

After unboxing, from second night onwards I will wake up Everyday to the h200 with solid red light. I have to power off/on the hub. 

 

I reset the device and then set the hub to auto reboot (default 3am). It's be ok for maybe 5 days and today I wake up to it with same red light. 

 

What gives? 

 

My router is strong and my hub is not far from it. 

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Re:H200 randomly red light overnight
a week ago

  @AnotherTAPOguy 

 

Could you please double-check the color of the Hub’s LED indicator when the problem occurs? Is it a solid red or a solid orange light?

 

For your reference, here are the states indicated by the different LED colors on Tapo H200:

  1. Solid Red: Starting Up
  2. Solid Orange: Connected to the router
  3. Solid Green: Connected to the cloud

 

Usually, your case is most likely a solid orange light—which means the hub is still connected to your router but has lost its connection to the cloud server. In this state, you can only view and manage the Hub and its connected cameras while on the same local network; remote control won’t work. For the remote control failure issue, refer to case 2 suggestions here: Cannot use the Tapo/Kasa app to control my smart devices

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Re:H200 randomly red light overnight
Wednesday - last edited Wednesday

Hi  @Wayne-TP 

Today it happened again and it is blinking red light. 

 

I've never seen orange light when it happened , it's always red. 

 

What does that mean? 

 

And when it happens, I cannot access the hub or camera in the app. When I tap on it, it says it's offline and shows the troubleshooting message. 

 

Thanks

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Tags

Device Connectivity