@AdamNook 
Hello,

 If you get the Error “Unable to Find/Connect to this Tapo Camera”, please try the following steps:

    1. Confirm the camera model selected in the app is correct. Move your phone/tablet closer to the camera.

    2. Disable cellular data, VPNs, and ad‑blocking apps.

    3. On iOS, ensure Local Network is enabled: Why do I need to give Local Network permission to TP-Link apps in iOS devices?

    4. Wi‑Fi models: Ensure the phone is connected to the camera’s default Wi‑Fi.

For more details, refer to: Tapo Camera Not Connecting to Wi-Fi: Troubleshooting Guide

If the problem persists, contact our customer service team​​​​​​​ and provide the results of the troubleshooting steps above.