Archer C6 v2 Wireless 5GHZ unavailable

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Archer C6 v2 Wireless 5GHZ unavailable

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Archer C6 v2 Wireless 5GHZ unavailable
Archer C6 v2 Wireless 5GHZ unavailable
2019-03-15 03:11:19
Model: Archer C6  
Hardware Version: V2
Firmware Version: 1.1.0 Build 20190115 rel. 71848

I bought a TP-Link Archer C6 V2 router and now i got terrible problems.

 

The router is working in Access Point mode.

 

I have 2 problems:

 

- First: CAN NOT ENABLE 5GHZ WIRELESS INTERNET => The 5ghz network is unavailable due to restrictions in your region / country. What ????

 

- Second: No gigabit conection on LAN - I plugged a cat 6 gigabit cable (less then 10 meters) and got only 100mbps speed.

I am very sorry for this bought router.

 

The firmware is up to date. Have tryed QUICK SETUP, BASIC, ADVANCED MODE and Theter App.

 

Anyone can help me with this issues?

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#1
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11 Reply
Re:Archer C6 v2 Wireless 5GHZ unavailable
2019-03-15 19:45:42
The 100 limit may be the device you are using. Try a different device (pc) or it may be in your settings.
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#2
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Re:Re:Archer C6 v2 Wireless 5GHZ unavailable
2019-03-17 13:30:09

Router to router 100mbs woth cat6 cable

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#3
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Re:Archer C6 v2 Wireless 5GHZ unavailable
2019-03-18 03:40:38

Hello,

 

For the 5GHz network, please reboot/hard reset the C6 and give it a go. If still the same, please show us a picture of the error message.

 

For the speed issue, who is your ISP and the bandwidth you paid?  With LAN cable connected to the C6, please check the wired link speed which will affect the performance. 

https://www.tp-link.com/en/faq-2265.html

 

Any updates, please let us know.

 

Nice day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:Archer C6 v2 Wireless 5GHZ unavailable
2019-07-06 18:37:57

I have the same problem:

CAN NOT ENABLE 5GHZ WIRELESS INTERNET => The 5ghz network is unavailable due to restrictions in your region / country. What ????

 

Hard restart does not help!!!

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#5
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Re:Re:Archer C6 v2 Wireless 5GHZ unavailable
2019-07-08 01:29:16

Hi Cobalco,

 

Have you ever tried to hard reset it by holding the reset button/hole for 10s with it powered on? 

 

If still the same, please contact the retailer to check the warranty service. 

 

Good day. 

Cobalco wrote

I have the same problem:

CAN NOT ENABLE 5GHZ WIRELESS INTERNET => The 5ghz network is unavailable due to restrictions in your region / country. What ????

 

Hard restart does not help!!!

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#7
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Re:Re:Re:Archer C6 v2 Wireless 5GHZ unavailable
2019-07-17 06:43:46

Hi Kevin_Z,

 

Yes i tried it, but without success.

I will claim the device at the seller.

 

Have a nice day.

 

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#8
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Re:Re:Re:Re:Archer C6 v2 Wireless 5GHZ unavailable
2019-07-17 07:35:44

@Cobalco 

 

Sorry to hear that, you can give seller a call to verify the warranty. 

 

Any further problem, please let us know. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#9
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Re:Re:Archer C6 v2 Wireless 5GHZ unavailable
2019-07-18 13:48:13 - last edited 2019-07-20 12:39:50

Kevin_Z wrote

Hello,

 

For the 5GHz network, please reboot/hard reset the C6 and give it a go. If still the same, please show us a picture of the error message.

 

For the speed issue, who is your ISP and the bandwidth you paid?  With LAN cable connected to the C6, please check the wired link speed which will affect the performance. 

https://www.tp-link.com/en/faq-2265.html https://10-0-0-1.com https://192168-0-1.com https://192168-1-1.info

Any updates, please let us know.

 

Nice day. 

Thanks for the info, sometimes net cable might be the issue too.

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#10
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Re:Archer C6 v2 Wireless 5GHZ unavailable
2019-11-23 18:44:30

@DAC 

 

Tplink should specify that c6 only support band 1 in 5ghz.
It can not be expected from tplink. if i knew that i will never buy c6.
I will never buy tplink router in my life. All the higher-end router like c9 support band 4 in 5ghz wifi in all regions. So region lock is just an excuse from tplink.
Even their c60 lower-end router support band 4 5ghz in all-region.

so pls stop excusing saying about region lock. 
Just disappointed from tplink, regret to buy c6.

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#11
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Re:Archer C6 v2 Wireless 5GHZ unavailable
2021-08-20 12:48:37

@DAC Same issue bro what to do??

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#12
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