TL-WR941HP Problem

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TL-WR941HP Problem

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TL-WR941HP Problem
TL-WR941HP Problem
2019-09-24 06:37:02 - last edited 2019-09-24 16:59:57

 

 
Hi I Have TL-WR941HP Router and my problem is all devices connect with this router is good and net is normall Except one device ( samsung tab A6) connect with router for 5 -- 10 min and after that no internet in tab but the wi-fi icone in connected
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#1
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3 Reply
Re:TL-WR941HP Problem
2019-09-25 01:58:21

@Raed 

 

Hello, you posted another thread before this one. see attached below:

https://community.tp-link.com/en/home/forum/topic/170912?replyId=357160

 

Some suggestions have mentioned, you can give it a go first; if you have done all of that, please tell us the results.

 

Besides, it is not blame on Samsung by advising to call them, it is just a troubleshooting method cause only the tablet does not work well with the router. 

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:TL-WR941HP Problem
2019-09-28 15:46:33

@Kevin_Z  

 

i trying  chang channels  from auto to specific channel 

and trying  several other thing in my router

problems still same

and wen i connect this device on anthers routers its connect normally 

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#3
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Re:TL-WR941HP Problem
2019-09-30 08:09:57

@Raed 

 

Alright, if so, there is not much we can do, what we have done cannot fix it;

 

If there is no suggestion from Samsung tech support, you can contact the local tech support or the retailer to verify the warranty service. 

https://www.tp-link.com/support/contact-technical-support/#E-mail-Support

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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