My new router disconnects internet and also very slow.

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My new router disconnects internet and also very slow.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
My new router disconnects internet and also very slow.
My new router disconnects internet and also very slow.
2020-06-15 13:00:16
Model: TL-WR845N  
Hardware Version: V4
Firmware Version: 0.9.1 3.16 v0001.0 Build 180319 Rel.67391n

Hi ,

 

My new router disconnects internet and also very slow. 

 

 

Nilesh 

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Re:My new router disconnects internet and also very slow.
2020-06-16 06:09:06

@NileshS 

 

Hello Nilesh,

 

May I know who is your internet service provider and what is the current network topology? What is the speed you can get from your internet modem directly?

 

Without any devices connected, please connect one computer to the WR845 directly and go to speedtest to run the test for 3 times and show us the screenshots of the test results.

And please tell me the wired link speed at that time, how to get that? You can refer to the below link.
https://www.tp-link.com/en/faq-2265.html

 

Meanwhile, please check the information mentioned above with your device connected to the modem directly so that we can do a comparison analysis

 

You can refer to the below instruction to narrow down the issue as well.

https://www.tp-link.com/en/faq-2170.html

 

Good day.

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