Unable to find netwok
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
My Lenovo laptop is unable to find my network when using X20 but is able to when I am in the bedroom and using Deco M4
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
maxchongsy wrote
TP-Link_Deco wrote
Hello,
If the X20 and M4 are in the same mesh network, you will only see one SSID for the 2.4G and one for the 5G, so your internet should be fine.
To test this, you may try to turn off the M4 and only leave the X20 on, then check if your laptop can connect to the wireless network.
Thanks.
nothing wrong with my network. When I am in the room (with M4 on) I am able to see both SSID. When I am in the hall (X20 on), I cannot find SSID on my Lenovo notebook. Using tablet or mobile phone in the halI,I have no problem detecting both SSID (X20 on)
Everything is working fine after I had updated the network adapter driver
- Copy Link
- Report Inappropriate Content
Hello,
May I know is your Lenovo laptop working on 2.4G or 5G wireless? How about other wireless devices, such as smartphones and the other laptop, do they find the X20 Wi-Fi?
How about the LEDs on the X20 and how does it connect in your network? You may launch the Deco app on your phone and check the SSID, change it to a new one if it is not showing up correctly.
Thanks.
- Copy Link
- Report Inappropriate Content
Not sure which wireless my Lenovo laptop has (how to check?). The thing is, the Lenovo laptop is able to see my SSID when I am at my bedroom which is having a Deco M4, only unable to see my SSID when I am in the hall using X20. All my other mobile phone, tablet is also able to see my SSID without any problem at both hall and bedroom.
- Copy Link
- Report Inappropriate Content
Hello, may I have the model number of the wireless adapter on this Lenovo laptop? Try to update its driver and ensure it is running the latest. Below is a guide to check the wireless adapter info on a Windows:
How to check if I have installed the driver for my adapter successfully or not on windows
BTW, are the Deco X60s and the Deco M4s in the same mesh network or they are in different networks?
Thanks.
- Copy Link
- Report Inappropriate Content
thanks
same network
TP-Link_Deco wrote
Hello, may I have the model number of the wireless adapter on this Lenovo laptop? Try to update its driver and ensure it is running the latest. Below is a guide to check the wireless adapter info on a Windows:
How to check if I have installed the driver for my adapter successfully or not on windows
BTW, are the Deco X60s and the Deco M4s in the same mesh network or they are in different networks?
Thanks.
thanks
same network
- Copy Link
- Report Inappropriate Content
Hello,
If the X20 and M4 are in the same mesh network, you will only see one SSID for the 2.4G and one for the 5G, so your internet should be fine.
To test this, you may try to turn off the M4 and only leave the X20 on, then check if your laptop can connect to the wireless network.
Thanks.
- Copy Link
- Report Inappropriate Content
TP-Link_Deco wrote
Hello,
If the X20 and M4 are in the same mesh network, you will only see one SSID for the 2.4G and one for the 5G, so your internet should be fine.
To test this, you may try to turn off the M4 and only leave the X20 on, then check if your laptop can connect to the wireless network.
Thanks.
nothing wrong with my network. When I am in the room (with M4 on) I am able to see both SSID. When I am in the hall (X20 on), I cannot find SSID on my Lenovo notebook. Using tablet or mobile phone in the halI,I have no problem detecting both SSID (X20 on)
- Copy Link
- Report Inappropriate Content
maxchongsy wrote
TP-Link_Deco wrote
Hello,
If the X20 and M4 are in the same mesh network, you will only see one SSID for the 2.4G and one for the 5G, so your internet should be fine.
To test this, you may try to turn off the M4 and only leave the X20 on, then check if your laptop can connect to the wireless network.
Thanks.
nothing wrong with my network. When I am in the room (with M4 on) I am able to see both SSID. When I am in the hall (X20 on), I cannot find SSID on my Lenovo notebook. Using tablet or mobile phone in the halI,I have no problem detecting both SSID (X20 on)
Everything is working fine after I had updated the network adapter driver
- Copy Link
- Report Inappropriate Content
Hi, glad to hear that it works, congrats.^_^
If need any further help, just let us know.
Good day
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 845
Replies: 8
Voters 0
No one has voted for it yet.