DECO e4 set up

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DECO e4 set up

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
DECO e4 set up
DECO e4 set up
2020-08-08 11:44:42 - last edited 2020-08-11 03:31:51
Model: Deco E4  
Hardware Version:
Firmware Version: 2.0.16

Hi 

 

Problem with deco e4 set up, can connect to master but not to the satellite, pulsing ble light on the satellite?

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1 Accepted Solution
Re:DECO e4 set up-Solution
2020-08-11 03:31:25 - last edited 2020-08-11 03:31:51

@merlin4735 

 

Hello,

 

Below are some suggestions you can give it a go first:
1. Ensure that the satellite Deco is pulsing blue.
2. Enable the Bluetooth on your smartphone.
3. Press try again and find the option to use Bluetooth when adding the satellite unit.
4. Reboot the Deco unit and your smartphone, or you can hard reset the Deco as well.
5. Change another smartphone and try again.

 

 

If still does not work, please show me a picture where you get stuck. Ane here are more suggestions:

https://www.tp-link.com/support/faq/1447/

 

May it help.

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#2
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1 Reply
Re:DECO e4 set up-Solution
2020-08-11 03:31:25 - last edited 2020-08-11 03:31:51

@merlin4735 

 

Hello,

 

Below are some suggestions you can give it a go first:
1. Ensure that the satellite Deco is pulsing blue.
2. Enable the Bluetooth on your smartphone.
3. Press try again and find the option to use Bluetooth when adding the satellite unit.
4. Reboot the Deco unit and your smartphone, or you can hard reset the Deco as well.
5. Change another smartphone and try again.

 

 

If still does not work, please show me a picture where you get stuck. Ane here are more suggestions:

https://www.tp-link.com/support/faq/1447/

 

May it help.

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#2
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