Home

Forums

Stories

Knowledge Base

Home Network Community > All Threads > Bug in smart connect switching from 2.4GHz to 5GHz

< All Threads

Bug in smart connect switching from 2.4GHz to 5GHz

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Bug in smart connect switching from 2.4GHz to 5GHz

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

nmnsnghl

2020-11-15 14:22:07 - last edited 2023-05-04 01:44:31

Posts: 3

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-11-15

Bug in smart connect switching from 2.4GHz to 5GHz

2020-11-15 14:22:07 - last edited 2023-05-04 01:44:31

Tags: #Smart Connect #Roaming

Model: Archer C6

Hardware Version:

Firmware Version: 1.3.6

The Mu Mimo router has a Smart connect feature which automatically switches your wifi bandwidths between 5 and 2.4 GHz... I tried it a several times... Mobile phones that can manually connect to 5GHz are being connected to 2. 4GHz by the smart connect. Moreover laptop is able to switch from 5 to 2.4 GHz but not from 2.4 to 5 when I come closer to router.

1 Accepted Solution

Kevin_Z

2020-11-16 07:16:05 - last edited 2020-11-18 03:15:54

Posts: 21587

Helpful: 5042

Solutions: 2543

Stories: 21

Registered: 2018-12-24

Re:Bug in smart connect switching from 2.4GHz to 5GHz-Solution

2020-11-16 07:16:05 - last edited 2020-11-18 03:15:54

@nmnsnghl

Hello, thanks for reporting.

Generally, the router will determine which band is best for the device to use when Smart Connect is enabled, while we don't think this is actually a bug. There are differing implementations of Smart Connect, some do 'load leveling', that is all radios (dual-band or Tri-band radio's depending on router as well as the guest radio's) will get an even number of devices connected. Some just determine the best radio for the device and will connect to that leaving some radio's having more devices connected than others. Some implementations will also dynamically level the number of devices connected to the radios. If you find your devices are connected to the 2.4GHz instead of 5GHz when Smart Connect is enabled, you are suggested to disable it and connect to the 5GHz manually.

Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Information

Helpful: 0

Replies: 1

Bug in smart connect switching from 2.4GHz to 5GHz

Bug in smart connect switching from 2.4GHz to 5GHz

Information

Voters 0

Tags