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Archer C80 turning off during normal use and not turning on.

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Archer C80 turning off during normal use and not turning on.

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rohitrhmn1

2020-11-18 08:01:43 - last edited 2021-07-19 06:02:39

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Archer C80 turning off during normal use and not turning on.

2020-11-18 08:01:43 - last edited 2021-07-19 06:02:39

Model: Archer C80

Hardware Version: V1

Firmware Version:

I bought a new archer C80 and during setup it was just fine. After sometime it automatically turned off and is not turning on. What is the problem? Please help.

1 Accepted Solution

Kevin_Z

2021-07-19 06:02:34 - last edited 2021-07-19 06:02:39

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Re:Archer C80 turning off during normal use and not turning on.-Solution

2021-07-19 06:02:34 - last edited 2021-07-19 06:02:39

@6ensey

Hello, the previously reported issue that the Archer C80 router keeps reboot randomly by the OP was caused by a wrong power adapter, and the issue got resolved by changing with the power adapter with the required power spec, which is 12 V ⎓ 1 A for the EU version, and 12 V ⎓ 1.5 A for the US.

It is suggested to follow the troubleshooting suggestions we updated here to address the issue, and report further if the issue persists:

[Troubleshooting] Router keeps rebooting randomly?

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5 Reply

6ensey

LV1

2021-07-15 22:59:49

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Re:Archer C80 turning off during normal use and not turning on.

2021-07-15 22:59:49

@rohitrhmn1 I have the same issue. Happend to me a few times durring this summer and I think that it's overheating maybe. After it shuts off, the only way I can turn it off is to let it cool a minute, unplugging it and then plug it back in. I tried lowering the wireless transmit power from "High" to "Middle". This seems to make it a bit more stable. Any other ideas? I have the last FW update.

Kevin_Z

2021-07-16 06:00:47

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Re:Archer C80 turning off during normal use and not turning on.

2021-07-16 06:00:47

@6ensey

Hi, have you tried to do a FW upgrade of the device before that issue occurred? Can we have the current firmware version number on the web interface?

Are you using the original power adapter from the package box that came with the router, which should be 12 V ⎓ 1 A?

6ensey

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2021-07-16 09:31:18

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Re:Archer C80 turning off during normal use and not turning on.

2021-07-16 09:31:18

Hey! So this started to happen from the last FW update Firmware Version: 1.5.7 Build 210308 Rel.60033n(4555) Yes, I'm using the original power adapter that came in the box with the router c80.