Internet connection drops after an hour but Wi-Fi stays connected.

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Internet connection drops after an hour but Wi-Fi stays connected.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Internet connection drops after an hour but Wi-Fi stays connected.
Internet connection drops after an hour but Wi-Fi stays connected.
2021-02-17 08:55:30 - last edited 2021-02-23 10:18:21
Model: Archer MR200  
Hardware Version: V5
Firmware Version: 1.1.0 0.9.1 v0001.0 Build 201202 Rel.61264n

I just purchased an MR200 some weeks back and I noticed that after about an hour of browsing, I cannot connect to the internet although 2.4Ghz and 5Ghz are still connected to the router. Even if I disconnect from the router and connect back, I will not be able to browse until I restart the router. 

 

I have experienced this continuously. 

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Re:Internet connection drops after an hour but Wi-Fi stays connected.
2021-02-24 09:27:43

@Sir_Blaze 

 

Can you please provide some details about the issue you are reporting, so that we can speed up the whole process and locate your issue quickly and try to figure it out?

1. Please show us the screenshot when the internet is fine and when the internet is disconnected, especially the following information:

 

2. Test this SIM card on your phone or on another modem.

 

3. You may try to install the beta firmware that we provided here if the disconnect issue was caused by the LTE band switching, try to manually select a band and monitor:

https://community.tp-link.com/en/home/forum/topic/241534

 

Thanks for your support and cooperation in advance. Good day.

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