X60 ISSUES AFTER POWER OUT

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X60 ISSUES AFTER POWER OUT

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X60 ISSUES AFTER POWER OUT
X60 ISSUES AFTER POWER OUT
2021-02-21 02:13:14
Model: Deco X60  
Hardware Version:
Firmware Version:

i have tplink x60 mesh, 3 units.

1 is lan to the ISP optic modem, and x60 used as PPPOE to connect to the internet

its working ok normally but every time the power go out in the house it takes at least and hour until it goes back to working state

the green light on is on, if i link a eth cable directly to it the internet is working on that device

but anything that is WIFI will not work, not getting an IP address, my phone gives me error - couldnt get ip address

computers getting 169 address

i dont know what to do this is really horrible as i have many many smart home devices at home such as light so its basically screwing up everything, thought this is quality product :(

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Re:X60 ISSUES AFTER POWER OUT
2021-02-22 10:26:46

@azulay 

Hi,

Could you please help me confirm the following details:

When the power restored after the power outage, the Deco came back to green and the Ethernet connection from Deco would restore as well,  but the wireless connection took at least one hour to come back.

During this time, either the mobile devices failed to connect or connected with an invalid IP address 169.254?

And may I know who is your internet service provider and what is the modem number of your fiber modem?

Thank you very much and wait for your reply.

 

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