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Deco M4 extension unit not working after turning off 2.4GHz on the app

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Deco M4 extension unit not working after turning off 2.4GHz on the app

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YHChew

2021-03-31 16:14:44

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Registered: 2021-03-31

Deco M4 extension unit not working after turning off 2.4GHz on the app

2021-03-31 16:14:44

Model: Deco M4

Hardware Version:

Firmware Version: 1.4.3

Recently I've upgraded my home wifi, and I would like to only run 5G internet. But when I toggled off the 2.4GHz on my Deco app, the wifi signal given out from my second M4 unit (not the main deco) is not usable anymore, and I have to switch on the 2.4GHz again. Any way that I can solve this? Thank you!

1 Reply

TP-Link

2021-04-06 07:37:42

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Re:Deco M4 extension unit not working after turning off 2.4GHz on the app

2021-04-06 07:37:42

@YHChew

Hi,

Just want to be sure, only the satellite Deco did not broadcast 5ghz anymore, the main Deco is still working properly, right?

Have you tried to enable the guest network for 5ghz only with a different SSID to have a look?

By the way, how long have you had the Deco?

Thank you very much.

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YHChew

2021-03-31 16:14:44

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Helpful: 0

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Registered: 2021-03-31

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