[Solution] Archer VR2100 Auto Reboot issue
This Article Applies to:
Archer VR2100_V1, Archer VR600_V3
Issue Description/Phenomenon:
Some Customers reported that the Archer VR2100/VR600 may suffer from random reboots automatically several times a day, or multiple times a week. They found all the LEDs on the front of the VR2100/VR600 will flash in a little bit, and the Wi-Fi network of the modem disappears at that time, no device can get online at that period.
Solution:
The official firmware has been released to fix this issue and please make sure your firmware is up to date.
Please leave me a private message for notification if the firmware does not fix your issue.
Thank you very much.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
I used it estimated 5 days. My Vr600 has rebooted 6 times and dsl connection keeps dropping. What should i do now?
- Copy Link
- Report Inappropriate Content
Thank you very much for your update.
I would forward your case to the senior engineers for further assistance;
Thanks.
- Copy Link
- Report Inappropriate Content
@TP-Link I've been on this VR2100 firmware for eight days and have had 11 reboots, 3 of them this afternoon.
My ISP used Dynamic IP so config is very simple. Modem is otherwise vanilla config.
I suspect this issue has been happening since I bought the modem last year and was the real culprit while I churned through a couple of ISPs due to perceived reliability issues.
- Copy Link
- Report Inappropriate Content
@TP-Link 19 reboots in 18 days. Is something not releasing memory?
- Copy Link
- Report Inappropriate Content
Thank you very much for your kind feedback.
Sorry for the delay and I would like to forward your case to the senior engineers for further assistance.
May I know who is your internet service provider now?
Did Vr2100 work as a wireless router or DSL modem router?
Since one week passed, how about the rebooting times at this moment?
Thanks a lot.
- Copy Link
- Report Inappropriate Content
Aussie Broadband
DSL modem
I swapped my VR2100 out for a week with an older modem as my children have exams and can't have interruptions to their internet access. I swapped it back earlier today and am up to 20 reboots.
- Copy Link
- Report Inappropriate Content
I have loaded the beta software as advised and can see continual reboots. I raised a ticket and was told to just turn back to the most stable version but I have not been able to find a stable version - both the latest release version and the beta code I’m currently using from above link are causing continual reboots - up to 20 now. I have informed support of this but not received any reply for 2 days.
I also enabled a nightly reboot schedule as advised by the support team to see if this helps but so far I have still had 4 reboots during the day. Due to COVID the family is working from home so we need a reliable connection. I've just had another reboot which took about 5 minutes to recover right in the middle of a very important work video conference call with one of my customers - so this is becoming a critical issue for me.
Can you please update on a fix as otherwise I will have to return the router as faulty and buy another brand which will be a big shame as I really like your product but will not have any option - I just simply cannot have a router which just keeps rebooting randomly when i am trying to work.
- Copy Link
- Report Inappropriate Content
THIS NEEDS TO BE SOLVED ASAP. I am so close to throw this garbage modem into the trash
- Copy Link
- Report Inappropriate Content
@SilverFang - I'm afraid I am with you on that one. I just had a response again from the support teams saying this:
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 5
Views: 16725
Replies: 78
Voters 5
