Deco V60 frequent disconnects to Smart Devices on 2.4Ghz

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Deco V60 frequent disconnects to Smart Devices on 2.4Ghz

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco V60 frequent disconnects to Smart Devices on 2.4Ghz
Deco V60 frequent disconnects to Smart Devices on 2.4Ghz
2021-05-03 05:47:25

There is frequent disconnect when paired to Smart Devices , like IP cams , Smart bulbs , as they can only be paired to 2.4 Ghz . Deco V60 has one SSID for both 2.4 and 5 which I feel causes problems. When I pair to an AP/Router with only 2.4 on a single SSID the connection is stable. No issues on iPads , Mobiles, Amazon Echo devices,  as they can accept both 2.4 and 5 bands. Any one else has this problem ?

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Re:Deco V60 frequent disconnects to Smart Devices on 2.4Ghz
2021-05-06 09:16:05

@TempDemp 

Hi, there are some suggestions for your reference:

1. Turn off the Mesh technology for the smart devices on the Deco APP;

2. enable the guest Wi-Fi for 2.4ghz only with a different SSID for smart devices only;

Thank you very much.

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