LED loop on Deco/ Deco stuck in solid yellow

LED loop on Deco/ Deco stuck in solid yellow

51 Reply
Re:LED loop on Deco/ Deco stuck in solid yellow
a week ago

  @Broken_Deco73 

Hi, welcome to the community.

After going through the troubleshooting guide here, if the Deco still kept solid yellow, I tend to think it is a hardware issue and users could contact the local technical support team for further confirmation and ask for warranty service.

If it is out of warranty, I'm sorry there aren't any other suggestions. Whether purchasing a new Deco or another brand would depend on your personal preferences. While I definitely advocate for our own products, however, I fully support your other decisions.

Thanks a lot for your understanding and support.

Best regards.

 

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