Access point
Hello everyone, I have a TL-WA901ND model access point.
Often this access point turns off suddenly and turns on again, at times it can turn off about 20 or 30 minutes before turning on again alone.
Please need help, what should I do to stop having this kind of problem.
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Hey
I would ensure you have the latest firmware installed, it appears to have got a new firmware for 2020
https://www.tp-link.com/uk/support/download/tl-wa901nd/#Firmware
When you say it is powering off? As in physically OFF or does it stop responding? not responding a firmware might fix, if its powering OFF then its likely a fault. How old is the device?
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Hello
Thanks for your help.
First, I will update the firmware and find the problem.
When I say that the access point stops, it turns off completely and the green lights also turn off.
I have this equipment and it's been 8 months now
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Hey
Yeah try the new firmware and see if that helps you
If not as its only 8months old then it should be under warranty for you, contact TP Link support for a RMA. Only had to do this once but it was quick to replace :)
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@Lecharme Hello,
Thanks for @Philbert 's help! The firmware shared above is of (UK) version, if you are using other version, please check firmware from here:
https://www.tp-link.com/support/download/tl-wa901nd/#Firmware
If possible, please use tp-link original power adapter, if you have another 9V adapter please also give it a try and see if that helps.
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