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Regarding MR 6500 V

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Regarding MR 6500 V

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Regarding MR 6500 V
Regarding MR 6500 V
2021-07-21 09:53:12 - last edited 2021-07-22 01:25:11
Model: TL-MR6500v  
Hardware Version: V1
Firmware Version: 1.0.0.0.9.1 v00a1.0

I am facing the issue with the landline connectivity. I am getting good internet speed. I have been using the landline with other network providers works well. But while I use with Vodafone(VI) browsing is fast, I have dial tone but not able to call or receive. While trying to call that number it shows out of network coverage area! Help me with this

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4 Reply
Re:Regarding MR 6500 V
2021-07-26 05:22:23

@admin  why are you removing my post?

 

 

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#2
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Re:Regarding MR 6500 V
2021-07-27 09:45:54

@Sanath 

Hi, please help me confirm the following information:

1.Did TL-MR6500V would with other VOLTE sim carrier providers, except for the Vodafone VI?

2. Go to advanced>network>internet>network mode, is it on 4G only or 4G preferred?

--if it is on 4G preferred, please change to 3G only and check whether the VOLTE work or not;

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Re:Regarding MR 6500 V
2021-08-12 14:46:49

@TP-Link  Thanks for the response. Yes it works fine with other netwroks even in volte mode and VoIP mode and 3G. But in VI network landline didnt worked on any.

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Re:Regarding MR 6500 V
2021-08-13 07:14:32

@Sanath 

Hi, I would like to forward your case to the senior engineers for further assistance.

Could you please help me get the following information：

1. A copy of the system log on web UI.

2. A screenshot of the advanced>status page

Did you have one more LTE modem that could test the VI SIM card？

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#5
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Information

Helpful: 0

Views: 622

Replies: 4

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