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C50 AC1200 ping spikes

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C50 AC1200 ping spikes

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BaileyJones

2021-09-01 18:14:42 - last edited 2021-09-02 00:42:02

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C50 AC1200 ping spikes

2021-09-01 18:14:42 - last edited 2021-09-02 00:42:02

Model: AC50

Hardware Version: V4

Firmware Version: Uknown

Hi,

My broadband is FTTP with BT and a smart hub 2. I then have Cat 5e connecting from the main router to a seperate part of the house into my Tp-link c50 ac1200 which I've got setup in access point mode. I have my mobile device actively connected to the tp link access point and my PC which is then connected through ethernet from the access point to the PC.

With this setup I notice ping spikes when gaming, every few minutes or so my ping goes from 20-30ms to 100-150ms and then returns to normal. However, if I just have the PC directly connected through the ethernet cable from the main bt home router then these ping spikes do not occur, so surely its something to do with the TP-link?

Why could this be? What can I do to resolve this. Let me know if I need to provide any more information/detail about anything for you to be able to help.

Thankyou.

1 Reply

Kevin_Z

2021-09-07 05:45:19

Posts: 21544

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Re:C50 AC1200 ping spikes

2021-09-07 05:45:19

@BaileyJones

We have a story talking about the high ping or ping spike issue, please have a check:

https://community.tp-link.com/en/home/stories/detail/1392

When you experience a high ping on the PC connected to the C50 with an Ethernet connection, are there any other devices connecting to the C50 network via cable or Wi-Fi? Any high traffic?

You can follow Case 2 to change the C50 into AP mode again to confirm if there is still an issue:

https://www.tp-link.com/support/faq/1384/

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

BaileyJones

2021-09-01 18:14:42 - last edited 2021-09-02 00:42:02

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-09-01

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C50 AC1200 ping spikes

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