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problemas con Archer C58HP

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problemas con Archer C58HP
problemas con Archer C58HP
2021-10-12 00:22:37 - last edited 2021-10-15 15:21:51
Model: Archer A2  
Hardware Version: V1
Firmware Version:

Compré hace unos días ub Archer C58HP, tengo repetidos problemas de caida de señal y el log del router muestra esto

 

 

 

Continuamente WAN0_IFF y mensajes de CPU.

 

MI ISP está bien, anteriomente tenía en el mismo punto un Arche más antiguo que no daba problema

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#1
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11 Reply
Re:problemas con Archer C58HP
2021-10-13 01:34:41

@ Ernest0 

 

Go through this thread to check suggestions:

[Troubleshooting] Router Disconnects from Internet

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:problemas con Archer C58HP
2021-10-15 15:20:35

@Kevin_Z this is the model https://www.tp-link.com/ar/home-networking/high-power-router/archer-c58hp/

 

it's not the same version of the firmware:

 

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#3
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Re:problemas con Archer C58HP
2021-10-15 15:22:46

version and firmware of the router

 

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#4
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Re:problemas con Archer C58HP
2021-10-18 02:15:35

@Ernest0 

 

Which MAC address were you trying to clone on the Archer C58HP? Is it the old router's or one of the PCs'? Try to clone the MAC address of the old router, as you mentioned the router is pretty stable when it was connected to the ISP internet. Here is the guide you can refer to:

https://www.tp-link.com/support/faq/2264/ (Situation 2)

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#5
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Re:problemas con Archer C58HP
2021-10-22 16:03:24 - last edited 2021-10-22 16:04:12

@Kevin_Z 

 

I don't want to clone any mac address, my old router is stable working with my ISP, the new TP-LINK ARCHER C58HP is unstable, after some minutes working down/cut the conection with the device that are connected.

 

I have this "topology"

 

 

ISP MODEM --->  TPLINK ARCHER --> DEVICES

 

some minute after start to work

 

 

ISP MODEM --> TP LINK ARCHER  -- X --> DEVICES   (connection broken)

 

I have this message all day in the log of the ARCHER:

 

Hardware Version: ArcherC58HP v1.0
Software Version: 1.0.1 Build 20180717 Rel. 74530

2021-10-22 11:02:05 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 11:02:01 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2021-10-22 11:01:02 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 11:01:01 led-controller[0]: <6> 288996 Log 288051 repeated 5 times
2021-10-22 11:00:15 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 11:00:01 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2021-10-22 10:59:12 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 10:59:01 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2021-10-22 10:58:09 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 10:58:01 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2021-10-22 10:57:06 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 10:57:01 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2021-10-22 10:56:03 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 10:56:01 led-controller[0]: <6> 288996 Log 288051 repeated 5 times
2021-10-22 10:55:16 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 10:55:01 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2021-10-22 10:54:13 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 10:54:01 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2021-10-22 10:53:10 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 10:53:01 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2021-10-22 10:52:07 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 10:52:01 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2021-10-22 10:51:03 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 10:51:01 led-controller[0]: <6> 288996 Log 288051 repeated 5 times
2021-10-22 10:50:16 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 10:50:04 system-monitor[4879]: <7> 295002 Relax. Now CPU usage is PTV, Memory usage is PSU.
2021-10-22 10:50:02 system-monitor[4879]: <7> 295001 Don't Panic. Now CPU usage is QPP, Memory usage is PSU.
2021-10-22 10:50:01 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2021-10-22 10:49:13 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 10:49:01 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2021-10-22 10:48:10 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 10:48:01 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2021-10-22 10:47:07 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 10:47:01 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2021-10-22 10:46:04 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 10:46:01 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2021-10-22 10:45:02 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 10:45:01 led-controller[0]: <6> 288996 Log 288051 repeated 5 times
2021-10-22 10:44:14 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 10:44:01 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2021-10-22 10:43:11 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 10:43:01 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2021-10-22 10:42:08 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 10:42:04 system-monitor[4879]: <7> 295002 Relax. Now CPU usage is PUT, Memory usage is PSU.
2021-10-22 10:42:03 system-monitor[4879]: <7> 295001 Don't Panic. Now CPU usage is QPP, Memory usage is PSV.

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#6
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Re:problemas con Archer C58HP
2021-10-22 16:07:23

@Kevin_Z

 

tihsis the log after reboot the ARCHER

 

2021-10-22 05:05:04 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 05:04:57 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2021-10-22 05:04:02 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 05:03:57 led-controller[0]: <6> 288996 Log 288051 repeated 7 times
2021-10-22 05:02:59 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 05:02:57 led-controller[0]: <6> 288996 Log 288051 repeated 2 times
2021-10-22 05:02:28 led-controller[1041]: <6> 288051 Start to run WAN1_ON
2021-10-22 05:02:28 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 05:02:12 led-controller[1041]: <6> 288051 Start to run WAN1_ON
2021-10-22 05:02:12 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2021-10-22 05:01:57 led-controller[1041]: <6> 288051 Start to run WAN1_ON
2021-10-22 05:01:57 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2018-01-01 00:01:07 led-controller[1041]: <6> 288051 Start to run WAN1_ON
2018-01-01 00:01:07 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2018-01-01 00:00:55 led-controller[1041]: <6> 288051 Start to run STATUS_ON
2018-01-01 00:00:54 qos[5174]: <6> 259504 Service start
2018-01-01 00:00:54 qos[5174]: <6> 259503 Function disabled
2018-01-01 00:00:54 led-controller[1041]: <6> 288051 Start to run NIGHT
2018-01-01 00:00:54 led-controller[1041]: <6> 288051 Start to run GENERAL
2018-01-01 00:00:52 traffic-stats[5059]: <6> 269504 Service start
2018-01-01 00:00:50 led-controller[1041]: <6> 288051 Start to run WAN1_ON
2018-01-01 00:00:50 led-controller[1041]: <6> 288051 Start to run WAN0_OFF
2018-01-01 00:00:48 led-controller[1041]: <6> 288051 Start to run LAN_OFF
2018-01-01 00:00:47 parental-control[4831]: <6> 229504 Service start
2018-01-01 00:00:47 parental-control[4831]: <6> 229503 Function disabled
2018-01-01 00:00:46 remote-management[4777]: <6> 282504 Service start
2018-01-01 00:00:46 nat[4225]: <6> 211021 IPSEC ALG enabled
2018-01-01 00:00:46 nat[4225]: <6> 211021 L2TP ALG enabled
2018-01-01 00:00:46 nat[4225]: <6> 211021 PPTP ALG enabled
2018-01-01 00:00:46 nat[4225]: <6> 211021 SIP ALG enabled
2018-01-01 00:00:46 nat[4225]: <6> 211021 RTSP ALG enabled
2018-01-01 00:00:46 nat[4225]: <6> 211021 H323 ALG enabled
2018-01-01 00:00:46 nat[4225]: <6> 211021 TFTP ALG enabled
2018-01-01 00:00:45 nat[4225]: <6> 211021 FTP ALG enabled
2018-01-01 00:00:43 nat[4225]: <6> 211502 Function enabled
2018-01-01 00:00:43 nat[4225]: <5> 211051 Create NAT chain succeeded
2018-01-01 00:00:42 nat[4225]: <6> 211501 Initialization succeeded
2018-01-01 00:00:41 nat[4225]: <6> 211501 Initialization succeeded
2018-01-01 00:00:39 basic-security[3872]: <6> 219504 Service start
2018-01-01 00:00:39 basic-security[3872]: <5> 219606 Flush conntrack table succeeded
2018-01-01 00:00:39 qos[4012]: <6> 259504 Service start
2018-01-01 00:00:39 qos[4012]: <6> 259503 Function disabled
2018-01-01 00:00:38 qos[4012]: <6> 259505 Service stop
2018-01-01 00:00:36 access-control[2970]: <6> 239504 Service start
2018-01-01 00:00:36 access-control[2970]: <5> 239606 Flush conntrack table succeeded
2018-01-01 00:00:36 access-control[2970]: <6> 239502 Function enabled
2018-01-01 00:00:35 upnp[3707]: <6> 217504 Service start
2018-01-01 00:00:34 upnp[3707]: <6> 217505 Service stop
2018-01-01 00:00:32 led-controller[1041]: <6> 288051 Start to run WIFI5G_ON
2018-01-01 00:00:32 led-controller[1041]: <6> 288051 Start to run WIFI2G_ON
2018-01-01 00:00:32 remote-management[3051]: <6> 282504 Service start
2018-01-01 00:00:31 remote-management[3051]: <6> 282505 Service stop
2018-01-01 00:00:29 firewall[1814]: <6> 209504 Service start
2018-01-01 00:00:26 imb[2662]: <6> 218507 Daemon connection succeeded
2018-01-01 00:00:26 imb[2662]: <6> 218012 ARP Binding disabled
2018-01-01 00:00:26 imb[2662]: <6> 218506 Config interface initialization succeeded
2018-01-01 00:00:26 imb[2662]: <6> 218501 Initialization succeeded
2018-01-01 00:00:23 upnp[2419]: <6> 217504 Service start
2018-01-01 00:00:21 upnp[2419]: <6> 217505 Service stop
2018-01-01 00:00:19 remote-management[1995]: <6> 282504 Service start
2018-01-01 00:00:19 remote-management[1995]: <6> 282505 Service stop
2018-01-01 00:00:16 led-controller[1041]: <6> 288051 Start to run WPS_OFF
2018-01-01 00:00:01 led-controller[1041]: <6> 288051 Start to run STATUS_SAN
2018-01-01 00:00:00 led-controller[1041]: <6> 288504 Service start

 

 

why I'm lokking wan0 OFF and wan1 ON if I  have onyl 1 wan port.

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#7
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Re:problemas con Archer C58HP
2021-10-25 06:37:49

@Ernest0 

 

The WAN0_OFF or WAN1 ON message may not be related to the disconnect issue, please don't pay too much attention to that. Please focus on the LED lights on the Archer C58HP, when the internet disconnects, is the internet LED orange or green?

 

BTW, please save the whole system log file again when the internet disconnect next time, don't reboot the router, just wait for the router to connect back to the internet automatically, or you can login to its web interface page to reconnect to the internet, save and send us the whole system lot, we will analyze further.

 

Again, who is your ISP? What is the model of the ISP modem? Please contact your ISP to check if there is any log in the modem that may display the disconnect issue from the router, which may help solve the issue.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#8
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Re:problemas con Archer C58HP
2021-10-25 16:49:55

@Kevin_Z ok, I must to wait until the problem repeat

 

my ISP is Claro Peru, my modem is an ARRIS and I have access to the modem log, no problems of disconnections, all is fine, as I told you the old router in the same network point don't give us problems.

 

so, what is the message wan0_off every minuto I have a message aout it.

 

 

 

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#9
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Re:problemas con Archer C58HP
2021-10-26 01:59:40

@Ernest0 

 

WAN0_OFF stands for the orange light is off, and WAN1_ON means the green light is on.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#10
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Re:problemas con Archer C58HP
2021-10-26 21:34:15

@Kevin_Z 

 

lights are allways "white", no orange or green

 

 

 

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#11
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12

Information

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Views: 1596

Replies: 11

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