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TP Link Deco M9 Plus can't find Hue Bridge

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TP Link Deco M9 Plus can't find Hue Bridge

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TP Link Deco M9 Plus can't find Hue Bridge
TP Link Deco M9 Plus can't find Hue Bridge
2022-04-05 07:30:39
Model: Deco M9 Plus  
Hardware Version: V1
Firmware Version: 1.5.1

Deco and Philips Hue bridge are on latest firmware.

 

- Deco is in router mode (not behind nat)

- Hue Bridge connected directly to any Deco (main or other, all options tried)

- Power cycled everything

- Tried to scan for hue more that 10x before trying another option

- Contacted support.nl@tp-link.com, without any success, besides some end-user manuals and suggestions. Ticket #56652

 

 

 

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#1
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Re:TP Link Deco M9 Plus can't find Hue Bridge
2022-04-06 07:06:46

  @MaRRiK 

Thank you very much for your feedback.

Please have a look at the private message for further assistance and please let me know whether it worked or not.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#2
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Helpful: 2

Views: 402

Replies: 1

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