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TP Link Deco M9 Plus can't find Hue Bridge

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TP Link Deco M9 Plus can't find Hue Bridge

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TP Link Deco M9 Plus can't find Hue Bridge
TP Link Deco M9 Plus can't find Hue Bridge
2022-04-05 07:30:39
Model: Deco M9 Plus  
Hardware Version: V1
Firmware Version: 1.5.1

Deco and Philips Hue bridge are on latest firmware.

 

- Deco is in router mode (not behind nat)

- Hue Bridge connected directly to any Deco (main or other, all options tried)

- Power cycled everything

- Tried to scan for hue more that 10x before trying another option

- Contacted support.nl@tp-link.com, without any success, besides some end-user manuals and suggestions. Ticket #56652

 

 

 

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Re:TP Link Deco M9 Plus can't find Hue Bridge
2022-04-06 07:06:46

  @MaRRiK 

Thank you very much for your feedback.

Please have a look at the private message for further assistance and please let me know whether it worked or not.

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Helpful: 2

Views: 408

Replies: 1

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