Hello @Adsie
Please try some tips below to manually pair the device
- try a different wall outlet and press pair button (on the bottom of the WPA4220 extender) for 1 sec again
- try factory reset the powerline units and press pair again:
Reset Wireless powerline unit:
Press and hold the Reset button (or use a pin to press reset hole) until all LEDs turn off and start on again.
1. Try to pair manually: please put 2 powerline unit in the wall sockets, in the same room, and pair them again :
Paring Note: press Pair button only for 1 sec, Power Leds should be flashing on both powerline units in pairing process. ( if the Power Led does not blink, press it for 1 sec again) When the Powerline Led or House Leds are on, the pairing process is done
FAQ: How to secure (pair) the Powerline Network?
2. Try to pair using tpPLC Utility
Please factory reset your powerline unit by tpPLC Utility one by one:
https://www.tp-link.com/support/faq/1612/
Refer to this instruction to pair the powerline units/ add an extra powerline unit by Powerline Key:
https://www.tp-link.com/support/faq/1615/
If you have tried the above steps and factory reset manually by Utility but Power led does not flash when press pair button on the bottom , that could be a faulty unit, you could reach retailer or local support for warranty.