Deco X20 DSL Port forwarding issue

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Deco X20 DSL Port forwarding issue

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X20 DSL Port forwarding issue
Deco X20 DSL Port forwarding issue
2022-07-31 12:14:32 - last edited 2022-08-03 10:20:09
Model: Deco X20-DSL  
Hardware Version:
Firmware Version:

Hi,

Just installed the Deco X20 DSL and need to open a port to be able to access to my alarm system from the network.

Have added a port forwarding rule (including IP and Port) on the DECO x20 and I am able to access the alarm system when I am connecting while on the wifi home network.

Unfortunately, once I am trying to connect from the Network (outside of home), using the IPv4 IP and the Port assigned in the Port forwarding, I cannot access the router.

Would appreciate if I could get assistance from someone.

Thanks

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#1
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Re:Deco X20 DSL Port forwarding issue
2022-08-03 08:34:52

  @Uri5260 

Nice to see you again.

I see you have also posted the same issue here:

https://community.tp-link.com/en/home/forum/topic/576080?replyId=1118898

Please refer to the suggestion in the latest post.

Thank you very much.

Best regards.

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#2
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Re:Deco X20 DSL Port forwarding issue
2022-08-03 09:55:30

  @David-TP

Hi,

Thanks for your reply.

- my alarms system do not have a firewall. 

- tried the UPnp - doesn't help

- my IP is Public

- went over the troubleshooting list - doesnt help.

 

Can comment that I can connect the port and alarm system as long I am in the wifi network but not from outside

Additionally tried to open some other ports, such as 80, 110 without success.

 

 

 

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#3
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