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DECO M5 Slow Speed

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DECO M5 Slow Speed

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DECO M5 Slow Speed
DECO M5 Slow Speed
2022-09-01 00:36:47
Model: Deco M5  
Hardware Version: V3
Firmware Version: 1.6.0

Ever since 1.6 was launched I am unable to get my internet speed from my ISP.

ISP Provided 1gig
Connecting directly to the line with a laptop gives me 900mb
Connecting with M5 deco gives me 8mb
Issue seems to be the router



i cannot revert the update and i cannot use my router. what are my options?

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#1
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3 Reply
Re:DECO M5 Slow Speed
2022-09-01 03:13:54

  @Batpimp 

Hi, here are some suggestions：

1. please check whether you have enabled QOS under More>Homecare>QOS.

--You could set the max bandwidth at 1000Mbps or higher.

2. check on the speed of different clients in case the slow speed is specific to one client only.

3. Please test internet speed under More>Router settings to see how much speed you could get.

By the way, have you tried a factory reset before?

And may I know who is your internet service provider?

Wait for your reply.

Best regards.

 

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#2
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Re:DECO M5 Slow Speed
2022-09-01 04:15:56

  @David-TP 

1. enabled
2. curiously i had same speed on clients in the previous few days. however, when i checked after i read your message my wifi was fast again. I updated drivers on my realtek lan controller and updated some settings and it fixed itself!
3. was low before but high now 800ish MBs

i did try factory reset but that didnt work a few days ago
ISP - ziply

i will thank you as you made me check other values and it fixed it. Network card values 

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#3
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Re:DECO M5 Slow Speed
2022-09-01 07:28:45

  @Batpimp 

Thanks for the update.

That is a wonderful news and It seems like I have a golden touch.laugh Please feel free to update here later with any improvement.

Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#4
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Information

Helpful: 2

Views: 385

Replies: 3

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