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New firmware for AX10000 missing?

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New firmware for AX10000 missing?

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New firmware for AX10000 missing?
New firmware for AX10000 missing?
2022-09-02 22:32:23 - last edited 2022-10-02 03:18:54
Tags: #Firmware Update
Model: Archer AX10000  
Hardware Version: V1
Firmware Version: 1.3.0 Build 20220221 rel.50072(5553)

I recently got an alert on my router's UI telling me there is a firmware upgrade available for 1.3.1 Build 20220721 rel.61848. However, when attempting to update, I get the error "Unable to connect to the cloud server. Please try again later." Did the update get pulled back or am I doing something wrong? When I try to look online to manually upgrade, I cannot find that build number.

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1 Accepted Solution
Re:New firmware for AX10000 missing?-Solution
2022-09-05 02:06:05 - last edited 2022-10-02 03:18:54

Hello @jdcoquilla 

 

Thank you for reaching out to us and welcome to the TP-Link community.

 

There might be some internet interrupt issue in some special network environment as reported on this thread, so the 1.3.1 Build 20220721 may not be available to be updated, and that's why you got some errors when trying to upgrade that version.

 

It's suggested to keep the current 1.3.0 version and wait for the next official version.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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#2
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1 Reply
Re:New firmware for AX10000 missing?-Solution
2022-09-05 02:06:05 - last edited 2022-10-02 03:18:54

Hello @jdcoquilla 

 

Thank you for reaching out to us and welcome to the TP-Link community.

 

There might be some internet interrupt issue in some special network environment as reported on this thread, so the 1.3.1 Build 20220721 may not be available to be updated, and that's why you got some errors when trying to upgrade that version.

 

It's suggested to keep the current 1.3.0 version and wait for the next official version.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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Helpful: 2

Views: 1480

Replies: 1

Tags

Firmware Update
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