Internet connection drops out intermittently every day

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Internet connection drops out intermittently every day

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Internet connection drops out intermittently every day
Internet connection drops out intermittently every day
2022-11-20 16:16:07
Tags: #disconnects
Model: Deco X20  
Hardware Version:
Firmware Version: 1.0.2 Build 20220401 Rel.63997

I've seen various reports of the the same problem .... frequent disconnections from the isp modem. This is getting very frustrating. When I first installed the X20 (plus the two satellites) the disconnect was less frequent and I blamed the isp at first.

Now, like others, I am seeing frequent disconnects (over 4 per 24hr period). I've had the X20 for around 5 months now -- firmware is current -- ISP is solid (isp modem is in bridge mode with a static ip)

 

There are other configuration issues that I have gotten over (like port forwarding setups) but this disconnect is making me nuts. Are there any CONCRETE steps I can take to get these disconnects to STOP???

Thanks

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Re:Internet connection drops out intermittently every day
2022-11-21 10:50:45

  @LJ17 Hi, welcome to the community.

It is suggested to have a look at this link:

https://community.tp-link.com/en/home/kb/detail/412552

If it did not help, please comment below with the requested information.

Thank you very much.

Best regards.

 

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