Deco X20 Main Deco not connected to computer via ethernet

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Deco X20 Main Deco not connected to computer via ethernet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X20 Main Deco not connected to computer via ethernet
Deco X20 Main Deco not connected to computer via ethernet
2022-11-26 09:09:23 - last edited 2022-11-28 09:37:09
Model: Deco X20  
Hardware Version: V4
Firmware Version: 1.02

HI,

 

I bought 3 tp-link Deco X20 yesterday.

 

I can link the main Deco to the modem via Ethernet and link the other two satellite Deco to the main Deco via wireless.

 

However i am not able to connect to my desktop / laptop via Ethernet to my main Deco.

 

I can connect the same laptop via Ethernet to both of my satellite Deco though.

 

This is contradict with the FAQ quoted below in your website.

 

Can you please advise how to resolve this?

 

quote

https://www.tp-link.com/my/support/faq/1794/

Q9: Can I use one Ethernet port on the Deco for Ethernet backhaul and the other to connect a computer?

Yes.

Note: On the main Deco, one Ethernet port should connect to the modem/router to get internet, the other Ethernet port can be used for Ethernet backhaul, or connect to a computer.
unquote

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1 Accepted Solution
Re:Deco X20 Main Deco not connected to computer via ethernet-Solution
2022-11-28 03:28:31 - last edited 2022-11-28 09:37:09

  @vovoa 

Hi, have you enabled IPTV on the Deco APP for the main Deco?

It is suggested to have a look at this link:

https://community.tp-link.com/en/home/forum/topic/209202?replyId=1006092

Best regards.

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Re:Deco X20 Main Deco not connected to computer via ethernet-Solution
2022-11-28 03:28:31 - last edited 2022-11-28 09:37:09

  @vovoa 

Hi, have you enabled IPTV on the Deco APP for the main Deco?

It is suggested to have a look at this link:

https://community.tp-link.com/en/home/forum/topic/209202?replyId=1006092

Best regards.

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Re:Deco X20 Main Deco not connected to computer via ethernet
2022-11-28 09:36:37

  @David-TP  thanks. The IPTV setup explanation help. The second port of the main Deco is for IPTV.

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