Deco X60+ Tapo P100
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Deco X60+ Tapo P100
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo P100 works with Tapo app.
I want to add it to the Deco app but always "Device not found"
Deco configuration (Access point)
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Well, my problem is solved...ouch.
Official message:
Dear Customer,
Maybe your devices have the same support issue...
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Thank you a lot for the update. I am quite surprised as well
and let me check with the engineers again to see if they could provide a list of the compatible Deco models.
As far as I know, Deco M5 is capable of controlling Tapo P100 on the Deco APP.
Sorry for the inconvenience.
Best regards.
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Update:
The current Deco models that are capable of controlling Tapo devices on the Deco APP:
Deco M5 V1/2/3/3.2 with firmware 1.6.0 and after, such as 1.6.1
Deco M9 Plus V1/V2 with firmware 1.6.0
Deco X50/55 V1 with firmware 1.1.0 and after, such as 1.2.0
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Hi, could you please help me check whether Tapo P100 is able to be controlled remotely when you are on a 4G mobile network?
And when you try to add it to smart home devices, can you see it as one of the online clients?
Please also turn off the VPN network if it is enabled on the smartphone.
Best regards.
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David-TP wrote
Hi, could you please help me check whether Tapo P100 is able to be controlled remotely when you are on a 4G mobile network?
And when you try to add it to smart home devices, can you see it as one of the online clients?
Please also turn off the VPN network if it is enabled on the smartphone.
Best regards.
1. I can access and operate it on 4G trough the Tapo app... works fine!
2.In Deco X60 app is see the P100
3. I go in Deco X60 app to Smarth Home -> add device -> No devices found
4. I do not use a VPN
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Hello.
Same problem with Tapo P110 and Deco X20. The latest firmware.
Some solution???
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Thank you very much for your time and patience.
It is suggested to refer to the following suggestions:
https://community.tp-link.com/en/home/forum/topic/593846?replyId=1163988
Best regards.
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Still doesn't work for me! Whay is the solution? That link brings me to this same page...
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@David-TP
Thanks, but probably the wrong link to the solution. :)
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Sorry, I must copy the wrong links, and here is the correct one:
https://community.tp-link.com/en/home/forum/topic/593846?replyId=1163988
If it failed again, could you please refer to this link to help me submit the APP log:
Wait for your reply.
Best regards.
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@David-TP
Unfortunately it doesn't work.
The Tapo P110 now shows the signal strength and connection via 2.4Ghz in the Deco app (not with 5Ghz before), but they cannot be added to the Smart Home.
App log sent.
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