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Netatmo camera can't connect to Deco X50 (access point mode)

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Netatmo camera can't connect to Deco X50 (access point mode)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

brandon92400

2023-01-23 21:58:18

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Registered: 2023-01-23

Netatmo camera can't connect to Deco X50 (access point mode)

2023-01-23 21:58:18

Tags: #Access Point Mode

Model: Deco X50

Hardware Version:

Firmware Version: 1.0.0 Build 20220714 Real. 55665

Hi,

I just bought my Tp-link Deco X50 and I'm using it in access point mode.
I reconnected all my devices successfully over WiFi but not my Netatmo Camera. I tried in the Security app from Netatmo and also in Apple Home.

Did someone have the same issue ?

Can you assist me please ?

Thanks,

1 Reply

David-TP

2023-01-29 09:45:31

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Registered: 2020-04-14

Re:Netatmo camera can't connect to Deco X50 (access point mode)

2023-01-29 09:45:31

@brandon92400

Hi, would there be any error message when Netatmo Camera failed to connect Deco X50?

Here are some suggestions for your reference:

1. Turn off "Fast roaming" and "beamforming" on the Deco APP>More>Advanced.

2. Change the network securiy to WPA2, instead of WPA3.

3. Enable guest network for 2.4 GHz only with a different SSID.

4. Connect the smartphone to the guest network and set it up again to see whether the camera could be added this time.

Wait for your reply.

Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

brandon92400

2023-01-23 21:58:18

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Registered: 2023-01-23

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Netatmo camera can't connect to Deco X50 (access point mode)

Netatmo camera can't connect to Deco X50 (access point mode)

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